The Messenger Bot app allows businesses to interact with potential and current customers on Facebook Messenger. It can answer common questions, book appointments or help track delivery.
A bot will never replace a human conversation, but it can save time and improve the customer experience. For example, sustainable clothing company prAna uses a simple bot to keep users engaged and interested in their products.
1. Easy to use
There are many chatbot services out there, and they all have different features. Some of them are easy to use and some can be complex. The key to finding the right bot for your needs is a little research and testing them out.
The best Facebook Messenger bot app is one that is both easy to use and customizable. That way, you can get your message out to the people who need it the most. If you’re new to building bots, you can start with a free account and unlock more features with a paid plan.
You can create a chatbot with this tool without any coding skills. The software uses an intuitive user interface and has 20 pre-built bots. You can also build your own simple and in-depth bots using their APIs.
This platform is a great option for small businesses that want to start using chatbots. Its drag and drop feature makes it easy to build your own bots. It has integrations with social media platforms like Instagram and Facebook, as well as text messaging services. It has an easy-to-use tutorial that can help you get your bot up and running in minutes.
Another reason to choose this tool is that it has built-in SEO, which is a huge plus for any business looking to attract new customers. It also has a great customer support team that can answer questions quickly and efficiently.
If you’re looking for a fun and interactive way to pass the time, then SuperCop is a great bot for you. It allows you to play the role of a detective, and it’s a lot of fun to try and solve a case!
You can use this app to send messages to hundreds or thousands of people at once, and it’s easy to set up. It’s also a great tool to use if you’re a marketer, because it allows you to spread your message at any time of the day or night.
The other great thing about this chatbot is that it has a built-in email newsletter service. This means that you can build your own newsletter, and then it can be sent to your subscribers automatically.
2. Easy to set up
Messenger Bot App is one of the easiest tools for deploying Facebook messenger chatbot. Its setup process takes just about five minutes, and you can get started with testing your new bot instantly.
Its visual flow builder enables you to create bot flows using nodes and actions, set triggers as per your use case and give a cute bot name. The platform also provides FAQs to train your bot and help it identify the intent of the user.
When you first open up the Messenger Bot App, you will be greeted with a welcome message. The welcome message is designed to be clear and concise, which will help you deliver a positive experience to your users. The welcome message is also customizable, and you can edit it with your own preferences.
Then, you can start building a conversation by selecting a conversation path and a dialogue. From there, you can add custom responses and a default answer to each dialogue. This way, your Facebook Messenger bot can handle questions that it cannot answer on its own.
This is an important feature because it will help you avoid customer dissatisfaction. The chatbot can also send them to another channel, such as email or your website, if it can’t help them solve their issue.
You can set up a default answer by adding keywords to the bot’s vocabulary. This will allow it to automatically respond to a question if it doesn’t understand the user’s question or if the customer has asked multiple questions that it can’t answer.
If you want your Facebook Messenger bot to be more friendly, you can add a personality. You can customize the personality of your bot and change it at any time, even if you’re not an administrator of your account.
Once you’ve completed the settings, you can test your bot by sending it messages to it. You can see the results on your dashboard and if everything looks good, you’re ready to publish it.
The next step is to get it approved by Facebook. Until you get this done, your bot will be in development mode. Once you’re ready, you can change the status to Public and your bot will be accessible for anyone with Facebook.
3. Auto comment private reply
Facebook has over 1.2 billion active users and is one of the most popular apps for businesses and customers to connect. With the launch of messenger bots, businesses can engage with their customers in an interactive way and boost sales without the need for a dedicated customer service team.
With the help of messenger bots, companies can easily integrate SMS text messaging, Facebook messaging, Instagram, and WhatsApp for more sales leads. They also provide enhanced support to the consumer through rich conversation features and in-depth reporting.
Auto comment private reply is a feature in the Messenger Bot App that allows you to respond to messages from your followers on your company’s Facebook page automatically. You can have the bot respond to all comments, or only those with a specific keyword. You can also set a time delay and choose between public or private responses.
This is a great feature for interacting with your fans and providing them with valuable information as soon as they leave a comment on your Facebook post. It is also a great way to build a relationship with your followers and keep them engaged with your brand.
Our clients have reported that auto comment private reply helps them increase their response rate on Facebook and improve their overall engagement with their followers. They have been able to get more messages, decrease response times, and improve customer satisfaction.
We have helped many brands automate their customer service. Some of the most notable examples include a baby-furniture brand DECEN(r) and a meal-kit company HelloFresh.
These bots are able to offer instant support to their followers and help them feel like they are talking to a real human. They are able to provide a variety of services including cash returns, product replacements, and presents.
They can even send voice messages to the user, which is a unique feature in the automated world. Having the ability to personalize your customer experience is important in today’s competitive landscape and this feature will help you stand out from the crowd.
This feature is available for all your posts, so you can use it to connect with your followers and answer any questions they may have. It is a great tool for providing valuable information and bonding with your fans instantly.
4. Easy to customize
Messenger bots are an incredible tool for businesses. They’re flexible, smart, and quick, so they can help with just about any kind of marketing task.
They’re also great for customer service, as they can respond to customers in real time. That means they can provide prompt support, answer questions quickly, and ensure that the customer’s experience with your brand is a positive one.
But before you can start utilizing a Facebook messenger bot, you must make sure that you’re in compliance with the company’s policies. That can include ensuring that your bot doesn’t spam other users or violate their privacy rights.
Another important step is obtaining the necessary permissions for your bot. This can be done by visiting the Facebook Messenger developer portal and requesting approval of the specific permissions that your bot requires.
Once you’ve submitted your requests, the Facebook team will review them and decide whether to approve or disapprove your request. This can take some time, so it’s a good idea to plan ahead when building your bot.
In addition to acquiring the required permissions, you can also customize your chatbot in several other ways. The welcome message, for example, can be customized to your own specifications. This helps you set expectations and keep your users engaged from the start.
The persistent menu feature is a very handy option that allows you to create a menu that stays visible even after the bot has closed. This feature is especially useful if your users misclick or want to go back to a certain part of the conversation.
While there are many other platforms out there that allow you to visually build your bot, it’s hard to beat Messenger Bot App. This free app offers a drag-and-drop interface that makes it easy for small businesses to deploy and automate their Messenger marketing campaigns.
This app can help small businesses generate more leads and increase conversions by allowing them to send automated content blasts via Messenger. Its features include a subscriber manager, RSS auto-posting, and Google sheet integration.
The best thing about the app is that it’s easy to build and maintain. Its visual builder isn’t as powerful as other tools, but it works well enough for most users to get started.